Shipping policy
Review Terms and Services. Contact us for further information regarding a transaction, return, or refund due to each order having its own properties of being unique from location to quantity or quality.
Shipping Policy
Effective Date: 09/11/2025
At Barton Carroll's, we offer flexible delivery and pickup options to best serve our customers.
Free In-Store Pickup Free pickup is available at our store located at 720 E. Cass St., Joliet, IL 60432. No shipping charges apply for in-store pickup orders.
Local Delivery — $80 Our Shopify site offers local delivery within the Joliet, IL area for a flat fee of $80. Delivery times are estimates and may vary depending on availability, location, and scheduling. We will contact you to coordinate a delivery window after your order is placed.
Freight / Terminal Pickup For customers outside our local delivery area, freight shipping to your nearest terminal is available at an additional cost. Contact us at bartoncarrolls1980@gmail.com or 815-726-4480 for a freight quote before placing your order.
General Notes
- Delivery times are estimates and may vary due to location, availability, and external conditions.
- By accepting delivery or shipment of any product, you acknowledge that there is a risk of loss in transit until items have been received in full.
- Barton Carroll's is not responsible for delays caused by third-party carriers or freight companies.
For any shipping questions, contact us at: Barton Carroll's INC 📧 bartoncarrolls1980@gmail.com 📞 815-726-4480 📍 720 E. Cass St., Joliet, IL 60432
Return rules summary
- Returns accepted for 14 days
- Customer provides return shipping
- 15% restocking fee
- Final sale items can't be returned